Privacy policy.

📜 PRIVACY POLICY

1. Introduction

Elite Embers (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

This policy is designed to comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

2. Information We Collect

We may collect the following categories of personal information:

A. Personal Identifiers

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • IP address

B. Commercial Information

  • Products purchased

  • Purchase history

  • Transaction details

C. Internet or Network Activity

  • Browsing behavior

  • Device information

  • Cookies and analytics data

D. Payment Information

Collected and processed securely by our payment processors. We do not store full credit card numbers.

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Manage accounts and customer service

  • Improve our website and services

  • Send promotional communications (with consent)

  • Detect fraud and ensure security

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information.
We may share information with:

  • Payment processors

  • Shipping carriers

  • Marketing/analytics partners

  • Service providers that help operate our business

All partners are required to protect your data.

5. Your California Privacy Rights

California residents have the right to:

A. Request to Know

Ask what personal data we collect, use, or disclose.

B. Request Deletion

Ask us to delete your personal information (with certain exceptions).

C. Opt-Out of Sale/Sharing

We do not sell personal data, but you may request that we do not share data for advertising purposes.

D. Correct Inaccurate Information

E. Limit Use of Sensitive Personal Information

To exercise these rights, contact us at:
📧 Harry@elite-embers.com
📞 +1 (818) 371-9911

We will verify your identity before completing your request.

6. Cookies & Tracking Technologies

We use cookies for basic site functionality, analytics, and improved user experience. You can manage cookie settings in your browser.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission is 100% secure.

8. Children’s Privacy

Our website is not intended for anyone under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated “Last Updated” date.

10. Contact Us

For questions, contact us at:
📧 Harry@elite-embers.com
📍 1321 Elm Ave Glendale, CA 91201

📘 TERMS OF USE

1. Acceptance of Terms

By using our site, you accept these Terms. Do not use the site if you disagree.

2. Use of the Website

You agree not to:

  • Violate any laws

  • Interfere with site functionality

  • Attempt to access secure areas without authorization

  • Use our content for unlawful or harmful purposes

3. Product Information

We aim for accuracy, but product descriptions, pricing, and availability may change. We reserve the right to correct errors at any time.

4. Purchases & Payments

By placing an order, you:

  • Agree to provide accurate information

  • Authorize valid payment methods

  • Acknowledge that we may cancel or limit quantities

5. Intellectual Property

All content—including logos, text, images, and designs—is owned by Elite Embers and protected by copyright laws.
You may not copy, distribute, or use our materials without written permission.

6. User Accounts

If you create an account, you are responsible for:

  • Maintaining confidentiality of your login

  • All activity under your account

We may suspend accounts for policy violations.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices.

8. Limitation of Liability

Elite Embers is not liable for:

  • Indirect or consequential damages

  • Losses caused by misuse of our products

  • Website errors or downtime

To the maximum extent permitted by law.

9. Disclaimer

Our products are intended only for legal use by adults 18+.

We provide no guarantees regarding uninterrupted or error-free site operation.

10. Governing Law

These Terms are governed by the laws of California, without regard to conflict-of-law rules.

11. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the new Terms.

12. Contact Information

For questions regarding these Terms:
📧 Harry@elite-embers.com
📍 1321 Elm Ave Glendale, CA 91201